Privacy Policy & Confidentiality

1. Our Commitment to Patient Discretion

At LumiSkin Aesthetic, patient confidentiality is foundational to our medical-aesthetic practice. When you receive treatment at your private residence in Mumbai, all dermatological photographs, medical histories, and personal contact details are held in strictest confidence.

2. Information We Collect

We collect information strictly necessary to safely recommend and administer clinical aesthetic treatments:

• Contact Particulars: Full name, telephone/WhatsApp number, email address, and Mumbai residential address for home services.
• Dermatological & Health Records: Known allergies, medication history (such as active oral Isotretinoin or topical retinoids), skin phototype assessments, and prior aesthetic interventions.
• Clinical Imagery: Standardized pre- and post-treatment clinical photographs taken solely with your explicit written consent for treatment efficacy tracking.

3. Protection of Home Service Details

For clients booking our Doorstep Home Service, residential gate security protocols, floor details, and personal living spaces are safeguarded. Our visiting practitioners undergo rigorous background verification and operate under strict non-disclosure obligations.

4. Non-Disclosure & Third Parties

LumiSkin Aesthetic does not sell, rent, or trade your personal or medical data to third-party advertisers. Information is accessed exclusively by our certified aesthetic practitioners and clinical coordinators directly involved in managing your appointments.

5. Contacting Our Data Concierge

If you wish to review, update, or request deletion of your consultation records, please contact our concierge at privacy@lumiskin.in or call +91 98200 XXXXX.